Mobile Device Management – BlackBerry Mobile Fusion (MDM2)

Specialized training, Mobile Device Management

This course covers RIM's BlackBerry Mobile Fusion for enterprise mobile device management. Students gain practical knowledge of MDM concepts, multi-platform support for iOS, Android, BlackBerry and hands-on installation and configuration.

The two-day course provides both general MDM knowledge and in-depth training on BlackBerry Mobile Fusion management, administration and troubleshooting. It includes hands-on labs for enrollment, policies, app distribution and an optional day focused on device security.

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The course:

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  • Introduction to MDM, configuration
    1. Introduction to Mobile Device Management (MDM)
    2. The BYOD concept
    3. How MDM can operate – full device management vs sandboxed apps
    4. Devices with an MDM client and without, and their management options
    5. Push technologies and infrastructure, APNS, C2DM
    6. Trends and near-term directions for MDM
  • Working with MDM and basic administration
    1. Mobile Fusion admin console and core administrative tasks
    2. Daily operations – basic user and device management
    3. LAB01: User portal, admin portal, device enrollment
  • MDM components, communication, features
    1. Mobile Fusion components and their roles
    2. Mobile Fusion in network infrastructure and MDM placement
    3. Communication between MDM server and devices
    4. ActiveSync protocol and integration with Mobile Fusion
    5. Mobile Fusion access to the intranet
  • MDM configuration
    1. Global Mobile Fusion settings and post-install configuration
    2. LAB02: Connecting APNS, LDAP, SMTP, proxy, roles, monitoring
  • MDM and mobile platforms
    1. MDM support across different mobile platforms
    2. iOS and MDM, configuration profiles, iPhone Configuration Utility
    3. Android and MDM, Samsung SAFE technology
    4. Windows Phone and MDM
    5. Mobile device security – fundamentals
    6. Security policies and recommended practices for mobile devices
    7. Mobile applications
    8. App whitelisting and blacklisting
    9. Differences in app management for iOS/Android/WP
    10. App access to intranet and other internal resources
  • Profiles and policy configuration
    1. Creating profiles and policies
    2. Device compliance rules
    3. LAB03: Policy configuration and recommended practices
  • Mobile Fusion troubleshooting
    1. High availability: clustering, failover, load balancing
    2. Mobile Fusion monitoring
    3. Troubleshooting Mobile Fusion and server recovery
    4. Mobile Fusion logs and analysis tools
  • Solving practical administration tasks
    1. Monitoring and recovery of MDM during outages
    2. App distribution across mobile platforms
    3. LAB04: Publishing apps and basic log analysis in Mobile Fusion
  • Optional third day – security focus
  • Mobile device security and risks
    1. Mobile device security – detailed topics
    2. Main security risks and mitigation strategies
    3. Documents on mobile devices and integration with DMS
    4. Management of email attachments
    5. MS SharePoint and mobile devices
  • Security configuration – practical
    1. Recommended security settings and strategies
    2. LAB05: Security details and platform-specific troubleshooting
  • Wireless network security
    1. Mobile devices and PKI integration, corporate CA
    2. Certificate-based authentication, certificates for VPN/Wi‑Fi
    3. Mobile devices and two-factor authentication
    4. Email encryption with S/MIME and PGP
  • PKI security setup
    1. Integrating Mobile Fusion with corporate PKI
    2. Enabling S/MIME support
    3. LAB06: Configure Mobile Fusion with PKI, auto-enrollment, ActiveSync cert authentication
Assumed knowledge:
Basic familiarity with mobile devices and networking is recommended.
Schedule:
2 days (9:00 AM - 5:00 PM )
Course price:
1 280.00 € (1 548.80 € incl. 21% VAT)
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