Learn to Use AI as a Practical Work Tool (AICL)

AI - Artificial Intelligence, AI for End Users

AI can significantly speed up everyday work - from writing emails and documents to summarizing research and preparing proposals. This practical course uses Claude to teach prompt design, output evaluation and basic safety practices for daily use.

This hands-on course makes you practice prompt design, write emails, summaries and briefs, and apply templates in real workflows. You will learn quality checks, safe data handling and get an overview of legal and ethical rules, plus repeatable workflows for daily use.

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The course:

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  • Where AI really helps in practice
    1. What generative AI means for an everyday user
    2. Which tasks AI handles well and where to be cautious
    3. Typical workplace use cases
    4. How to tell when AI adds real value
    5. The role of Claude in everyday text and information work
  • Task specification in Claude: how to get better outputs
    1. How to formulate tasks by goal and context
    2. What a good task contains (purpose, input, output, format)
    3. How to control style, length and structure of a reply
    4. How to guide Claude step by step to better results
    5. Working with clarifications, corrections and iteration
    6. Practical exercise: rewrite unclear requests into quality prompts
  • Texts and documents using Claude
    1. Writing emails, reports, minutes, summaries and drafts
    2. Creating outlines, arguments and alternative versions
    3. Adjusting text style for the audience (formal, concise, business)
    4. Preparing materials for presentations or meetings
    5. Revision and final checks before use
    6. Practical training on common work situations
  • Working with information: summaries, structure, overview
    1. Using Claude to quickly understand a topic
    2. Summarizing long texts and extracting key points
    3. Sorting and structuring information into clear formats
    4. Comparing options and preparing decision support materials
    5. Spotting weaknesses in AI answers and what to verify
    6. Exercises focused on practical input analysis
  • Creative support and design work with AI
    1. Using Claude for brainstorming and idea generation
    2. Creating concepts, variants and proposed solutions
    3. Preparing text materials for marketing and communication
    4. Combining AI with your know-how to avoid generic output
    5. Limits of AI in creative work
    6. Practical demos for different roles
  • Safety, rules and responsibility when using AI
    1. What data not to put into AI and why
    2. Handling internal, personal and sensitive information
    3. Responsibility for content and final decisions
    4. Guidelines for safe AI use in a company environment
    5. Basic orientation: copyright, licenses, AI Act
    6. Practical recommendations for daily safe use
  • How to integrate AI into your work long-term
    1. Choosing first use-cases with quick impact
    2. How to set up simple workflows with Claude
    3. Templates for recurring tasks
    4. How to measure benefits (time, quality, consistency)
    5. Final practice on participants' own scenarios
    6. Recommendations for further independent development
Assumed knowledge:
Basic computer skills and access to Claude or a similar AI tool.
Schedule:
2 days (9:00 AM - 5:00 PM )
Language: