Artificial Intelligence for Mayors and Public Administration Staff (AIS)

AI - Artificial Intelligence, AI for Professions

Discover how generative AI reshapes urban planning and municipal services, creating new ways to develop and manage towns and cities. The course shows practical use cases, governance impacts and steps to implement AI responsibly in local administration.

Gain practical skills for local government: prompt design, using ChatGPT, Copilot and Gemini, plus methods to improve citizen services, automate tasks and support decisions. The course also covers ethics, GDPR and safe governance practices.

THIS TRAINING COURSE WILL HELP YOU:

  • Develop effective prompt design and AI research skills
  • Use ChatGPT, Copilot and Gemini in practical tasks
  • Understand ethics, GDPR and security in governance
  • Improve citizen services via personalization and automation
  • Apply AI for documents, reports and decision support

WHO SHOULD ATTEND?

  • Mayors and senior public administration leaders
  • IT specialists working for cities and municipalities
  • Managers and strategists of public services
  • Communication and marketing officers in the public sector
  • Administrative staff and municipal office employees

COURSE LOCATION AND AVAILABLE DATES



Private training

This course is not scheduled as a public course.
It is delivered exclusively as customised training. The content, duration, date, and delivery format are tailored to the customer's requirements and can also be provided in English.

Request customised training

Course content:

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  • Introduction to generative artificial intelligence for public administration
    1. What is generative AI and how can it serve towns and municipalities?
    2. Opportunities and limits of generative AI for cities, towns and public services
    3. Ethical aspects and security principles for using generative AI in public administration
    4. Overview of generative AI tools: ChatGPT, Copilot, Gemini and their use for cities and municipalities
  • Ethical aspects and security principles for using generative AI
    1. Responsible use of generative AI
    2. Potential risks and challenges linked to generative AI
    3. Principles for transparency and accessibility
    4. Personal data protection and GDPR compliance
  • Marketing and communication with generative AI in public administration
    1. Creating engaging, personalized marketing materials (brochures, flyers, websites)
    2. Automated email and newsletter generation
    3. Sentiment analysis and citizen feedback processing
    4. Practical exercises and demonstrations
  • AI and citizen services
    1. Personalized communication based on individual citizen needs
    2. Streamlining application and case-handling processes
    3. Creating clear informational materials and user guides
    4. Analyzing citizen satisfaction data to find improvement areas
    5. Practical exercises and demonstrations
  • Other practical applications of generative AI in public administration
    1. Document generation and administrative automation
    2. Decision support and data analysis
    3. Using ChatGPT for interactive citizen services
    4. Producing presentations and reports
    5. Generating constructive feedback for teams and individuals
    6. Practical exercises and demonstrations
  • Prompt templates and research tools for public administration
    1. Principles for creating effective prompt templates to automate tasks
    2. Choosing tools for research and data processing
    3. Practical exercises and demonstrations
  • Using generative AI to improve municipal services
    1. Generating ideas and solutions for urban projects
    2. Automating quality control and compliance checks
    3. Analysis and interpretation of municipal data and statistics
    4. Practical exercises and demonstrations
  • Conclusion
    1. Summary of key concepts and principles of generative AI
    2. Discussion of the future and potential of generative AI to transform cities and public services
    3. Recommendations for further learning and joining the generative AI community
Prerequisites:
Basic knowledge of artificial intelligence.
Schedule:
1 day (9:00-17:00)
Price per person:
248.00 € ( 300.08 € incl. 21% VAT)

Training and learning environment

IT classroom with desks, computer monitors, and a projection screen at the front.
What does the environment for in-person IT courses look like?We hold training courses in our own classrooms equipped with modern computer equipment for each participant and a large projection screen. Each workstation is fitted with a powerful computer for seamless practical exercises, and the environment supports a calm, friendly atmosphere during training.
IT classroom with desks, computer monitors, and a projection screen at the front.
Do I need to bring my own laptop to the classroom IT course?Our training rooms are fully equipped, so you do not need to bring your own laptop. A modern computer with all necessary hardware and software is ready for you at your workstation.
Sample ICT Pro certificate of successful completion of an IT training course.
Will you receive an official certificate after completing an IT course?Yes, upon successful completion of the training course, you will receive an official ICT Pro certificate confirming your participation and acquired technical skills. You can use it to verify your qualifications or add it to your professional profile.
Exterior view of the COMGUARD office building on Sochorova Street in Brno.
Where can you find our training center in Brno?The premises of the ICT Pro training center are located on the 1st floor of the COMGUARD building at Sochorova 38 in Brno. Positioned on the border of Žabovřesky and Komín, the location is easily accessible by both car and public transport.
Exterior view of the Opatov Park office building in Prague, Chodov.
Where can you find our training center in Prague?The premises of the ICT Pro training center are located on the 1st floor of the Opatov Park building at Líbalova 1, Prague 11 – Chodov. The location provides a comfortable environment for your education with convenient access.
Fully equipped kitchenette with a coffee machine, microwave, sink, and shelves with cups and glasses.
What facilities and refreshments are available to you during training breaks?Our training centers feature a fully equipped kitchenette for a comfortable break during your courses. The facilities include a coffee machine, microwave, kettle, and a wide selection of drinks and snacks.
Coffee station featuring an automatic coffee machine, yellow and white cups, glasses, and syrups.
What beverage refreshments are available during your course?A beverage station with a coffee machine, teas, syrups, and water is at your disposal throughout the entire training session. You can enjoy a coffee or another drink of your choice anytime during breaks.
Table with sweet pastries, fruit syrups, a water dispenser, and glasses set up for training participants.
What light refreshments are provided for you during the courses?During course breaks, participants can enjoy light sweet snacks, pastries, and fruit syrups to mix their own drinks. Fresh water dispenser and plates are also available for your convenience.
Wicker baskets filled with packaged savory snacks, sweet biscuits, and snack bars.
Should I bring my own snacks to ICT Pro training?There is no need to. A wide selection of savory snacks, sweet biscuits, and snack bars is available for you during breaks. Boost your energy for all-day focus right inside the training center premises.
Outdoor wooden terrace with green surroundings by the glass building of the training center.
Can you spend training breaks in the fresh air?Yes, an outdoor terrace is available at our training center. During breaks between learning sessions, you can relax in the fresh air in a pleasant green environment.
Spacious outdoor wooden terrace with seating and views of the surrounding area.
Where can you relax during course breaks?Our training center features a spacious outdoor terrace with seating options. During breaks between learning sessions, you can step outside to relax and recharge in the fresh air.