(ICTWS48)

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The course:

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  • Přehled systému hodnoty služeb ITIL® (SVS) a hodnotového řetězce služeb (SVC)
  • Hodnotové toky ITIL®
  • Co to pro mě znamená?
Recommended subsequent course:
ITIL® 4 Foundation (ITIL1)
Schedule:
1 day (5:00 PM - 6:00 PM )
Education Partner:
NH Prague Knowledge Centers
Language: