Asterisk PBX - administration and configuration (AST1)

Networking, IP Telephony

This course teaches participants all essential skills to successfully install, configure and manage the widely used open-source PBX Asterisk. It includes VoIP basics, practical administration, and hands-on work with dialplans, trunks and SIP accounts for daily operation.

Training normally uses the web GUI FreePBX for practical labs, but custom corporate courses can focus on the command-line environment by agreement. The course also covers SIP, IAX2, trunks, queues, conferencing, DAHDI and optional phone provisioning.

Location, current course term

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Custom

Customized Training (date, location, content, duration)

The course:

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• VoIP
1. VoIP from the perspective of telephony history
2. Protocols: H.323, MGCP, SCCP, RTP
3. SIP and IAX2 protocols

• Asterisk - introduction
1. General overview
2. Architecture
3. Installation
4. Configuration files and modules
5. SIP account configuration
6. Basic dialplan configuration (.conf and .ael syntax)

• Asterisk - configuration
1. Complex dialplan examples and trunks
2. Creating IVRs (voice menus)
3. Conferencing
4. Conditional dialplan jumps (time and other conditions)
5. Queues and agents
6. Call parking and Music On Hold
7. Asterisk Database (internal DB)
8. Asterisk Manager Interface (AMI)
9. DAHDI
10. DUNDI and ENUM
11. Phone provisioning (optional)

Assumed knowledge:

Basic knowledge of Linux.

Schedule:

2 days (9:00 AM - 5:00 PM )

Language: