Copilot Studio – Agent Development & SharePoint Integration (AICS) (AICS)

Microsoft Office, Copilot

Discover practical tools that save time, simplify daily work and let you focus on strategic tasks. This hands-on course introduces Copilot Studio, guides you in building dependable AI agents and explains SharePoint integration to streamline document workflows.

From basics to advanced design, the training covers conversation flows, entities, secure data handling and enterprise deployment. Learn conversation design, RAG techniques, Power Automate automation and best practices for testing, publishing and analytics.

THIS TRAINING COURSE WILL HELP YOU:

  • Build custom AI agents in Copilot Studio without coding
  • Connect assistants to corporate data and SharePoint files
  • Automate routine processes, support and information search
  • Ensure secure data handling with Microsoft 365 permissions

WHO SHOULD ATTEND?

  • SharePoint administrators and Power Platform developers
  • IT managers and enterprise architects
  • Power users managing company knowledge and docs
  • Process and project managers seeking automation

COURSE LOCATION AND AVAILABLE DATES



Choose whether to attend in person in our classroom or join online. You can select your preferred format during registration. Learn more about hybrid training.
Brno + online (optional)
Praha + online (optional)
22–23 Oct 2026
424 €
CZECH
Need this course in English?

Public courses are usually delivered in Czech, but this course is also available in English. We can arrange private training for your team online, at your premises or in our classrooms, and tailor the content to your needs.

For groups of around 4 or more participants, private training can already be comparable in price to booking individual places on a public course. Send us your requirements and we’ll recommend the best format and provide an exact quote.

Request training in English

Course content:

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  • Introduction to Microsoft Copilot Studio and AI agents
    1. What Copilot Studio is and key capabilities
    2. How generative AI works over enterprise data (RAG)
    3. Licensing overview and environment management
    4. Managing Environments and roles in Microsoft 365
    5. Tool interface and navigation
    6. Creating your first basic agent
  • Architecture and core principles
  • Conversation design and agent logic (Topics & Entities)
    1. Creating Topics and setting Trigger Phrases
    2. Dialog branching and the visual conversation editor
    3. Variables and built-in entities
    4. Capturing user input and using predefined entities
    5. Storing data in context and creating custom entities
    6. Configuring generative responses
  • Topics and conversation trees
  • Integration with SharePoint and data sources
    1. Setting up authentication and indexing chosen sites
    2. Selecting and connecting document libraries
    3. Working with documents: PDF, Word and Excel best practices
    4. Optimizing source material for effective RAG search
    5. Ensuring respect for Microsoft 365 access rights
    6. Preventing leakage of sensitive information
  • Advanced actions and automation (Power Automate)
    1. Connecting agents to Power Automate for actions
    2. Auto-sending emails and creating tasks from chats
    3. Using plugins to call external APIs
    4. Integrating with other enterprise systems and connectors
    5. Advanced system prompts and instructions
    6. Formatting outputs and defining AI tone and style
  • Publishing, testing and analytics
    1. Testing agent behavior live in the editor
    2. Monitoring variables and tracing conversation errors
    3. Publishing agents to SharePoint sites and Microsoft Teams
    4. Options for external website and portal integration
    5. Tracking response success and CSAT metrics
    6. Analyzing misunderstood queries and continuous tuning
Prerequisites:
Basic familiarity with SharePoint and Microsoft 365 is recommended.
Schedule:
2 days (9:00-17:00)
Price per person:
424.00 € ( 513.04 € incl. 21% VAT)
Language:
Česky

Training and learning environment

IT classroom with desks, computer monitors, and a projection screen at the front.
What does the environment for in-person IT courses look like?We hold training courses in our own classrooms equipped with modern computer equipment for each participant and a large projection screen. Each workstation is fitted with a powerful computer for seamless practical exercises, and the environment supports a calm, friendly atmosphere during training.
IT classroom with desks, computer monitors, and a projection screen at the front.
Do I need to bring my own laptop to the classroom IT course?Our training rooms are fully equipped, so you do not need to bring your own laptop. A modern computer with all necessary hardware and software is ready for you at your workstation.
Sample ICT Pro certificate of successful completion of an IT training course.
Will you receive an official certificate after completing an IT course?Yes, upon successful completion of the training course, you will receive an official ICT Pro certificate confirming your participation and acquired technical skills. You can use it to verify your qualifications or add it to your professional profile.
Exterior view of the COMGUARD office building on Sochorova Street in Brno.
Where can you find our training center in Brno?The premises of the ICT Pro training center are located on the 1st floor of the COMGUARD building at Sochorova 38 in Brno. Positioned on the border of Žabovřesky and Komín, the location is easily accessible by both car and public transport.
Exterior view of the Opatov Park office building in Prague, Chodov.
Where can you find our training center in Prague?The premises of the ICT Pro training center are located on the 1st floor of the Opatov Park building at Líbalova 1, Prague 11 – Chodov. The location provides a comfortable environment for your education with convenient access.
Fully equipped kitchenette with a coffee machine, microwave, sink, and shelves with cups and glasses.
What facilities and refreshments are available to you during training breaks?Our training centers feature a fully equipped kitchenette for a comfortable break during your courses. The facilities include a coffee machine, microwave, kettle, and a wide selection of drinks and snacks.
Coffee station featuring an automatic coffee machine, yellow and white cups, glasses, and syrups.
What beverage refreshments are available during your course?A beverage station with a coffee machine, teas, syrups, and water is at your disposal throughout the entire training session. You can enjoy a coffee or another drink of your choice anytime during breaks.
Table with sweet pastries, fruit syrups, a water dispenser, and glasses set up for training participants.
What light refreshments are provided for you during the courses?During course breaks, participants can enjoy light sweet snacks, pastries, and fruit syrups to mix their own drinks. Fresh water dispenser and plates are also available for your convenience.
Wicker baskets filled with packaged savory snacks, sweet biscuits, and snack bars.
Should I bring my own snacks to ICT Pro training?There is no need to. A wide selection of savory snacks, sweet biscuits, and snack bars is available for you during breaks. Boost your energy for all-day focus right inside the training center premises.
Outdoor wooden terrace with green surroundings by the glass building of the training center.
Can you spend training breaks in the fresh air?Yes, an outdoor terrace is available at our training center. During breaks between learning sessions, you can relax in the fresh air in a pleasant green environment.
Spacious outdoor wooden terrace with seating and views of the surrounding area.
Where can you relax during course breaks?Our training center features a spacious outdoor terrace with seating options. During breaks between learning sessions, you can step outside to relax and recharge in the fresh air.