JIRA Core and JIRA Software – Project management tool (JIRA)

Specialized training, Atlassian

This course presents Atlassian JIRA as a practical tool for managing projects, tracking issues and logging bugs, and controlling daily tasks. It explains core concepts and shows how to navigate the JIRA interface for everyday work.

Hands-on lessons cover JIRA Core and JIRA Software to help you organize work, build dashboards, use filters and create reports, and introduce agile methods through real company tasks in practical labs.

THIS TRAINING COURSE WILL HELP YOU:

  • Navigate JIRA Core and JIRA Software interfaces
  • Understand issues, workflows and project structures
  • Search, filter and share information effectively
  • Build dashboards, filters and reports for daily work
  • Use Scrum and Kanban boards for team collaboration

WHO SHOULD ATTEND?

  • Project managers and team leaders seeking clear task control
  • Developers, testers and agile team members
  • Internal JIRA users wanting to improve daily usage
  • IT administrators and consultants preparing JIRA support

COURSE LOCATION AND AVAILABLE DATES



Private training

This course is not scheduled as a public course.
It is delivered exclusively as customised training. The content, duration, date, and delivery format are tailored to the customer's requirements and can also be provided in English.

Request customised training

Course content:

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  • Introduction to JIRA
    1. What JIRA is
    2. What an issue is
    3. What a project is
    4. Workflow in JIRA
    5. Lab: Logging in to JIRA
  • First steps after login
    1. How to navigate the application
    2. Personal profile customization
    3. Lab: Navigation in JIRA, setting up a personal dashboard
  • All about issues
    1. Distinguishing issue types
    2. Using all issue fields and attributes
    3. How to create an issue
    4. Viewing issues and display modes
    5. Editing issues quickly and easily
    6. Working with attachments
    7. Time tracking and work logs
    8. Lab: Create an issue, add attachments, edit an issue, log work
  • Working with statuses - workflow
    1. What a workflow is
    2. How to transition between statuses
    3. How to stay oriented in a complex workflow
    4. How to handle problems (can’t perform a transition)
    5. Lab: Navigating statuses, identifying available transitions, changing statuses and using history
  • Team work in JIRA
    1. Working with comments
    2. Sharing issues
    3. Watchers
    4. Lab: Comments for all/for selected roles, add/remove watchers, tips and tricks
  • Searching and filtering
    1. Quick Search
    2. Basic search
    3. Advanced search (JQL)
    4. Issue navigator
    5. Detail view
    6. Filter configuration
    7. Sharing filters
    8. Automatic email delivery of filters
    9. Lab: Searching in JIRA, creating filters
  • Reporting
    1. Standard reports
    2. Custom reports
    3. Lab: Generating reports, finalizing your personal dashboard
  • Introduction to JIRA Software
    1. Agile (Kanban and Scrum)
    2. Using agile boards
    3. Configuration options
    4. Lab: Personal board, customizing an agile board
Prerequisites:
Basic familiarity with the Windows interface.
Recommended previous course:
Atlassian Confluence – tool for team collaboration (CNFL)
Schedule:
1 day (9:00-17:00)

Training and learning environment

IT classroom with desks, computer monitors, and a projection screen at the front.
What does the environment for in-person IT courses look like?We hold training courses in our own classrooms equipped with modern computer equipment for each participant and a large projection screen. Each workstation is fitted with a powerful computer for seamless practical exercises, and the environment supports a calm, friendly atmosphere during training.
IT classroom with desks, computer monitors, and a projection screen at the front.
Do I need to bring my own laptop to the classroom IT course?Our training rooms are fully equipped, so you do not need to bring your own laptop. A modern computer with all necessary hardware and software is ready for you at your workstation.
Sample ICT Pro certificate of successful completion of an IT training course.
Will you receive an official certificate after completing an IT course?Yes, upon successful completion of the training course, you will receive an official ICT Pro certificate confirming your participation and acquired technical skills. You can use it to verify your qualifications or add it to your professional profile.
Exterior view of the COMGUARD office building on Sochorova Street in Brno.
Where can you find our training center in Brno?The premises of the ICT Pro training center are located on the 1st floor of the COMGUARD building at Sochorova 38 in Brno. Positioned on the border of Žabovřesky and Komín, the location is easily accessible by both car and public transport.
Exterior view of the Opatov Park office building in Prague, Chodov.
Where can you find our training center in Prague?The premises of the ICT Pro training center are located on the 1st floor of the Opatov Park building at Líbalova 1, Prague 11 – Chodov. The location provides a comfortable environment for your education with convenient access.
Fully equipped kitchenette with a coffee machine, microwave, sink, and shelves with cups and glasses.
What facilities and refreshments are available to you during training breaks?Our training centers feature a fully equipped kitchenette for a comfortable break during your courses. The facilities include a coffee machine, microwave, kettle, and a wide selection of drinks and snacks.
Coffee station featuring an automatic coffee machine, yellow and white cups, glasses, and syrups.
What beverage refreshments are available during your course?A beverage station with a coffee machine, teas, syrups, and water is at your disposal throughout the entire training session. You can enjoy a coffee or another drink of your choice anytime during breaks.
Table with sweet pastries, fruit syrups, a water dispenser, and glasses set up for training participants.
What light refreshments are provided for you during the courses?During course breaks, participants can enjoy light sweet snacks, pastries, and fruit syrups to mix their own drinks. Fresh water dispenser and plates are also available for your convenience.
Wicker baskets filled with packaged savory snacks, sweet biscuits, and snack bars.
Should I bring my own snacks to ICT Pro training?There is no need to. A wide selection of savory snacks, sweet biscuits, and snack bars is available for you during breaks. Boost your energy for all-day focus right inside the training center premises.
Outdoor wooden terrace with green surroundings by the glass building of the training center.
Can you spend training breaks in the fresh air?Yes, an outdoor terrace is available at our training center. During breaks between learning sessions, you can relax in the fresh air in a pleasant green environment.
Spacious outdoor wooden terrace with seating and views of the surrounding area.
Where can you relax during course breaks?Our training center features a spacious outdoor terrace with seating options. During breaks between learning sessions, you can step outside to relax and recharge in the fresh air.