Mobile Device Management – BlackBerry Mobile Fusion (MDM2)

Specialized training, Mobile Device Management

This course covers RIM's BlackBerry Mobile Fusion for enterprise mobile device management. Students gain practical knowledge of MDM concepts, multi-platform support for iOS, Android, BlackBerry and hands-on installation and configuration.

The two-day course provides both general MDM knowledge and in-depth training on BlackBerry Mobile Fusion management, administration and troubleshooting. It includes hands-on labs for enrollment, policies, app distribution and an optional day focused on device security.

THIS TRAINING COURSE WILL HELP YOU:

  • Understand core MDM concepts and cross-platform issues
  • Install and configure BlackBerry Mobile Fusion
  • Manage users, devices, policies and app distribution
  • Troubleshoot and monitor Mobile Fusion deployments

WHO SHOULD ATTEND?

  • System administrators and mobility engineers
  • IT managers responsible for mobile services
  • Security administrators focused on mobile risk
  • Support staff who will operate Mobile Fusion

COURSE LOCATION AND AVAILABLE DATES



Need this course in English?

Public courses are usually delivered in Czech, but this course is also available in English. We can arrange private training for your team online, at your premises or in our classrooms, and tailor the content to your needs.

For groups of around 4 or more participants, private training can already be comparable in price to booking individual places on a public course. Send us your requirements and we’ll recommend the best format and provide an exact quote.

Request training in English

Course content:

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  • Introduction to MDM, configuration
    1. Introduction to Mobile Device Management (MDM)
    2. The BYOD concept
    3. How MDM can operate – full device management vs sandboxed apps
    4. Devices with an MDM client and without, and their management options
    5. Push technologies and infrastructure, APNS, C2DM
    6. Trends and near-term directions for MDM
  • Working with MDM and basic administration
    1. Mobile Fusion admin console and core administrative tasks
    2. Daily operations – basic user and device management
    3. LAB01: User portal, admin portal, device enrollment
  • MDM components, communication, features
    1. Mobile Fusion components and their roles
    2. Mobile Fusion in network infrastructure and MDM placement
    3. Communication between MDM server and devices
    4. ActiveSync protocol and integration with Mobile Fusion
    5. Mobile Fusion access to the intranet
  • MDM configuration
    1. Global Mobile Fusion settings and post-install configuration
    2. LAB02: Connecting APNS, LDAP, SMTP, proxy, roles, monitoring
  • MDM and mobile platforms
    1. MDM support across different mobile platforms
    2. iOS and MDM, configuration profiles, iPhone Configuration Utility
    3. Android and MDM, Samsung SAFE technology
    4. Windows Phone and MDM
    5. Mobile device security – fundamentals
    6. Security policies and recommended practices for mobile devices
    7. Mobile applications
    8. App whitelisting and blacklisting
    9. Differences in app management for iOS/Android/WP
    10. App access to intranet and other internal resources
  • Profiles and policy configuration
    1. Creating profiles and policies
    2. Device compliance rules
    3. LAB03: Policy configuration and recommended practices
  • Mobile Fusion troubleshooting
    1. High availability: clustering, failover, load balancing
    2. Mobile Fusion monitoring
    3. Troubleshooting Mobile Fusion and server recovery
    4. Mobile Fusion logs and analysis tools
  • Solving practical administration tasks
    1. Monitoring and recovery of MDM during outages
    2. App distribution across mobile platforms
    3. LAB04: Publishing apps and basic log analysis in Mobile Fusion
  • Optional third day – security focus
  • Mobile device security and risks
    1. Mobile device security – detailed topics
    2. Main security risks and mitigation strategies
    3. Documents on mobile devices and integration with DMS
    4. Management of email attachments
    5. MS SharePoint and mobile devices
  • Security configuration – practical
    1. Recommended security settings and strategies
    2. LAB05: Security details and platform-specific troubleshooting
  • Wireless network security
    1. Mobile devices and PKI integration, corporate CA
    2. Certificate-based authentication, certificates for VPN/Wi‑Fi
    3. Mobile devices and two-factor authentication
    4. Email encryption with S/MIME and PGP
  • PKI security setup
    1. Integrating Mobile Fusion with corporate PKI
    2. Enabling S/MIME support
    3. LAB06: Configure Mobile Fusion with PKI, auto-enrollment, ActiveSync cert authentication
Prerequisites:
Basic familiarity with mobile devices and networking is recommended.
Schedule:
2 days (9:00-17:00)
Price per person:
1 280.00 € (1 548.80 € incl. 21% VAT)

Training and learning environment

IT classroom with desks, computer monitors, and a projection screen at the front.
What does the environment for in-person IT courses look like?We hold training courses in our own classrooms equipped with modern computer equipment for each participant and a large projection screen. Each workstation is fitted with a powerful computer for seamless practical exercises, and the environment supports a calm, friendly atmosphere during training.
IT classroom with desks, computer monitors, and a projection screen at the front.
Do I need to bring my own laptop to the classroom IT course?Our training rooms are fully equipped, so you do not need to bring your own laptop. A modern computer with all necessary hardware and software is ready for you at your workstation.
Sample ICT Pro certificate of successful completion of an IT training course.
Will you receive an official certificate after completing an IT course?Yes, upon successful completion of the training course, you will receive an official ICT Pro certificate confirming your participation and acquired technical skills. You can use it to verify your qualifications or add it to your professional profile.
Exterior view of the COMGUARD office building on Sochorova Street in Brno.
Where can you find our training center in Brno?The premises of the ICT Pro training center are located on the 1st floor of the COMGUARD building at Sochorova 38 in Brno. Positioned on the border of Žabovřesky and Komín, the location is easily accessible by both car and public transport.
Exterior view of the Opatov Park office building in Prague, Chodov.
Where can you find our training center in Prague?The premises of the ICT Pro training center are located on the 1st floor of the Opatov Park building at Líbalova 1, Prague 11 – Chodov. The location provides a comfortable environment for your education with convenient access.
Fully equipped kitchenette with a coffee machine, microwave, sink, and shelves with cups and glasses.
What facilities and refreshments are available to you during training breaks?Our training centers feature a fully equipped kitchenette for a comfortable break during your courses. The facilities include a coffee machine, microwave, kettle, and a wide selection of drinks and snacks.
Coffee station featuring an automatic coffee machine, yellow and white cups, glasses, and syrups.
What beverage refreshments are available during your course?A beverage station with a coffee machine, teas, syrups, and water is at your disposal throughout the entire training session. You can enjoy a coffee or another drink of your choice anytime during breaks.
Table with sweet pastries, fruit syrups, a water dispenser, and glasses set up for training participants.
What light refreshments are provided for you during the courses?During course breaks, participants can enjoy light sweet snacks, pastries, and fruit syrups to mix their own drinks. Fresh water dispenser and plates are also available for your convenience.
Wicker baskets filled with packaged savory snacks, sweet biscuits, and snack bars.
Should I bring my own snacks to ICT Pro training?There is no need to. A wide selection of savory snacks, sweet biscuits, and snack bars is available for you during breaks. Boost your energy for all-day focus right inside the training center premises.
Outdoor wooden terrace with green surroundings by the glass building of the training center.
Can you spend training breaks in the fresh air?Yes, an outdoor terrace is available at our training center. During breaks between learning sessions, you can relax in the fresh air in a pleasant green environment.
Spacious outdoor wooden terrace with seating and views of the surrounding area.
Where can you relax during course breaks?Our training center features a spacious outdoor terrace with seating options. During breaks between learning sessions, you can step outside to relax and recharge in the fresh air.