Mobile Device Management – Unified Endpoint Management (UEM) / MobileIron (MDM1)

Specialized training, Mobile Device Management

This course delivers a practical, hands-on overview of Unified Endpoint Management (UEM) and contemporary mobile device management with EPMM/MobileIron. Attendees will learn BYOD strategies, device enrollment, push services, APNS/FCM, LDAP/SMTP integrations, app publishing and log analysis.

Through labs and demos you will create and enforce security policies for devices and apps, integrate corporate PKI and S/MIME, deploy MFA and passwordless access, and practice monitoring, troubleshooting, high-availability setups and incident recovery for UEM services.

THIS TRAINING COURSE WILL HELP YOU:

  • Understand UEM concepts and component roles
  • Manage mobile devices on iOS and Android
  • Configure EPMM and integrations (APNS, LDAP, SMTP)
  • Design and apply device and app security policies
  • Use monitoring, logs, PKI and MFA for secure access

WHO SHOULD ATTEND?

  • IT administrators and mobile device managers
  • Security specialists protecting mobile endpoints
  • IT architects designing BYOD and hybrid setups
  • Consultants and technicians deploying UEM/EMM

COURSE LOCATION AND AVAILABLE DATES



Need this course in English?

Public courses are usually delivered in Czech, but this course is also available in English. We can arrange private training for your team online, at your premises or in our classrooms, and tailor the content to your needs.

For groups of around 4 or more participants, private training can already be comparable in price to booking individual places on a public course. Send us your requirements and we’ll recommend the best format and provide an exact quote.

Request training in English

Course content:

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  • Introduction to UEM, configuration
    1. Introduction to Unified Endpoint Management (UEM)
    2. BYOD concept and handling
    3. How UEM can operate – full device vs. work-data separation
    4. Managed (client) and unmanaged (agentless) device options
    5. Push technologies and infrastructure, APNS, FCM
    6. UEM trends and near-term direction
  • Working with EPMM and basic administration
    1. Admin console and core administration tasks
    2. Daily EPMM operations – user and device management basics
    3. LAB01: User portal, admin portal, device enrollment
  • UEM components, communication, features
    1. UEM components and their roles
    2. UEM and network infrastructure, placement in corporate network
    3. Communication between UEM server and devices
    4. ActiveSync protocol and its functions
    5. UEM access to intranet resources
  • EPMM setup
    1. Global EPMM settings and post-install configuration
    2. LAB02: Integrate APNS, LDAP, SMTP, proxy, roles, monitoring
  • UEM and mobile platforms
    1. UEM support for different mobile platforms
    2. iOS and MDM, configuration profiles, iPhone configuration tools
    3. Android and MDM, Android Enterprise technologies
    4. Mobile device security fundamentals
    5. Security policies and recommended practices
    6. Mobile applications overview
    7. App whitelisting and blacklisting
    8. iOS/Android differences in app management
    9. App access to intranet and internal resources
  • Profiles and policy configuration
    1. Creating profiles and policies
    2. Device compliance rules
    3. LAB03: Policy configuration and best practices
  • UEM troubleshooting
    1. High availability: clustering, failover, load balancing
    2. UEM monitoring strategies
    3. Troubleshooting and server recovery
    4. Logs and analysis tools
  • Practical administration tasks
    1. Monitoring and recovery of UEM after outages
    2. Application distribution per mobile platform
    3. LAB04: App publishing and basic log navigation
  • Optional third day (not standard in course fee) – security focus
  • Mobile device security and risks
    1. In-depth mobile security topics
    2. Main risks and mitigation strategies
    3. Documents on mobile devices and DMS integration
    4. Management of email attachments
    5. Password-less authentication (CBA/KCD)
    6. Multi-factor authentication (MFA)
  • Practical security configuration
    1. Recommended security settings and strategy
    2. LAB05: Mobile security details and platform troubleshooting
  • Wireless network security
    1. Mobile devices and integration with PKI/enterprise CA
    2. Certificate-based authentication for VPN/Wi‑Fi
    3. Email encryption using S/MIME
  • PKI security configuration
    1. Integrating with corporate PKI
    2. Enabling S/MIME support
    3. LAB06: MDM configuration with PKI, auto-enrollment, ActiveSync cert auth
Prerequisites:
Basic knowledge of networks and mobile operating systems is recommended.
Schedule:
1 day (9:00-17:00)

Training and learning environment

IT classroom with desks, computer monitors, and a projection screen at the front.
What does the environment for in-person IT courses look like?We hold training courses in our own classrooms equipped with modern computer equipment for each participant and a large projection screen. Each workstation is fitted with a powerful computer for seamless practical exercises, and the environment supports a calm, friendly atmosphere during training.
IT classroom with desks, computer monitors, and a projection screen at the front.
Do I need to bring my own laptop to the classroom IT course?Our training rooms are fully equipped, so you do not need to bring your own laptop. A modern computer with all necessary hardware and software is ready for you at your workstation.
Sample ICT Pro certificate of successful completion of an IT training course.
Will you receive an official certificate after completing an IT course?Yes, upon successful completion of the training course, you will receive an official ICT Pro certificate confirming your participation and acquired technical skills. You can use it to verify your qualifications or add it to your professional profile.
Exterior view of the COMGUARD office building on Sochorova Street in Brno.
Where can you find our training center in Brno?The premises of the ICT Pro training center are located on the 1st floor of the COMGUARD building at Sochorova 38 in Brno. Positioned on the border of Žabovřesky and Komín, the location is easily accessible by both car and public transport.
Exterior view of the Opatov Park office building in Prague, Chodov.
Where can you find our training center in Prague?The premises of the ICT Pro training center are located on the 1st floor of the Opatov Park building at Líbalova 1, Prague 11 – Chodov. The location provides a comfortable environment for your education with convenient access.
Fully equipped kitchenette with a coffee machine, microwave, sink, and shelves with cups and glasses.
What facilities and refreshments are available to you during training breaks?Our training centers feature a fully equipped kitchenette for a comfortable break during your courses. The facilities include a coffee machine, microwave, kettle, and a wide selection of drinks and snacks.
Coffee station featuring an automatic coffee machine, yellow and white cups, glasses, and syrups.
What beverage refreshments are available during your course?A beverage station with a coffee machine, teas, syrups, and water is at your disposal throughout the entire training session. You can enjoy a coffee or another drink of your choice anytime during breaks.
Table with sweet pastries, fruit syrups, a water dispenser, and glasses set up for training participants.
What light refreshments are provided for you during the courses?During course breaks, participants can enjoy light sweet snacks, pastries, and fruit syrups to mix their own drinks. Fresh water dispenser and plates are also available for your convenience.
Wicker baskets filled with packaged savory snacks, sweet biscuits, and snack bars.
Should I bring my own snacks to ICT Pro training?There is no need to. A wide selection of savory snacks, sweet biscuits, and snack bars is available for you during breaks. Boost your energy for all-day focus right inside the training center premises.
Outdoor wooden terrace with green surroundings by the glass building of the training center.
Can you spend training breaks in the fresh air?Yes, an outdoor terrace is available at our training center. During breaks between learning sessions, you can relax in the fresh air in a pleasant green environment.
Spacious outdoor wooden terrace with seating and views of the surrounding area.
Where can you relax during course breaks?Our training center features a spacious outdoor terrace with seating options. During breaks between learning sessions, you can step outside to relax and recharge in the fresh air.