Artificial Intelligence for Everyday Work in IT and Business (AIIT)

AI - Artificial Intelligence, AI for Business

This course gives IT professionals a practical introduction to AI/ML basics, large language models (LLMs) and prompt engineering, focusing on real-world use cases. You will learn core concepts, available platforms and how to apply AI in daily IT and business tasks.

The course covers practical deployment: platforms and integration (ChatGPT, Copilot, Gemini, SAP, Power BI, Azure), automation and data analysis and security and governance topics like EU AI Act and bias. Includes hands-on workshops with real scenarios.

THIS TRAINING COURSE WILL HELP YOU:

  • Understand AI, ML, LLM, NLP and generative AI basics
  • Navigate major AI platforms and tools (ChatGPT, Copilot, Gemini, Azure)
  • Create effective prompts and use LLMs for SQL, docs and analysis
  • Design AI use-cases and integrate AI with apps and databases
  • Learn AI governance, security, bias and compliance basics

WHO SHOULD ATTEND?

  • Consultants and project managers seeking AI use-case ideas
  • Developers and analysts wanting faster workflows with LLMs
  • IT administrators and system managers integrating AI into apps
  • Anyone who needs to understand AI's impact on business processes

COURSE LOCATION AND AVAILABLE DATES



Private training

This course is not scheduled as a public course.
It is delivered exclusively as customised training. The content, duration, date, and delivery format are tailored to the customer's requirements and can also be provided in English.

Request customised training

Course content:

Hide details
  • Cloud and AI basics
    1. AI, ML, NLP and generative models explained simply
    2. How large language models work (ChatGPT, Copilot, Gemini)
    3. AI by the numbers: current state, benefits and limits
    4. Cloud computing in the Azure context and AI service integration
  • Prompt Engineering in practice
    1. How to write effective prompts for different tasks
    2. Structuring queries and the role of system prompts
    3. Examples: text generation, SQL queries, documentation, testing
  • AI tools for everyday work
    1. Content generation (text, presentations, images)
    2. Data analysis with AI (Excel / Power BI + Copilot)
    3. Overview of other AI tools for office and technical use
  • Workshop 1: Practical work with ChatGPT / Copilot
    1. Participants solve scenarios: documentation, SQL, model design, presentations
  • AI in business processes
    1. Case studies: automation, prediction, optimization
    2. Integration examples: SAP Business AI, Power BI, ServiceNow, Azure AI
    3. Connecting offline models to internal databases and applications
    4. Practical IT admin requirements: infrastructure, APIs, monitoring
  • AI strategy and collaboration
    1. AI in digital transformation
    2. Designing cross-team AI use-cases (SAP, EDI, BI)
    3. Design thinking and agile approaches for AI projects
    4. Lessons learned: what works and what doesn't
  • AI and security
    1. Enterprise AI risks (data leaks, hallucinations, cloud dependency)
    2. On-prem and isolated solutions, security integrations (SIEM, DLP)
    3. AI and cybersecurity scenarios
  • AI Governance & Responsible AI
    1. Frameworks overview: EU AI Act, SAP AI Ethics
    2. Risk assessment and bias in models
    3. Documentation, audit and ethical AI use
  • Workshop 2: AI integration and security
    1. Design a simple AI use-case for an internal application
    2. Risk analysis and security measures
Prerequisites:
Basic familiarity with IT systems (files, databases, cloud or on-premise).
Schedule:
2 days (9:00-17:00)

Training and learning environment

IT classroom with desks, computer monitors, and a projection screen at the front.
What does the environment for in-person IT courses look like?We hold training courses in our own classrooms equipped with modern computer equipment for each participant and a large projection screen. Each workstation is fitted with a powerful computer for seamless practical exercises, and the environment supports a calm, friendly atmosphere during training.
IT classroom with desks, computer monitors, and a projection screen at the front.
Do I need to bring my own laptop to the classroom IT course?Our training rooms are fully equipped, so you do not need to bring your own laptop. A modern computer with all necessary hardware and software is ready for you at your workstation.
Sample ICT Pro certificate of successful completion of an IT training course.
Will you receive an official certificate after completing an IT course?Yes, upon successful completion of the training course, you will receive an official ICT Pro certificate confirming your participation and acquired technical skills. You can use it to verify your qualifications or add it to your professional profile.
Exterior view of the COMGUARD office building on Sochorova Street in Brno.
Where can you find our training center in Brno?The premises of the ICT Pro training center are located on the 1st floor of the COMGUARD building at Sochorova 38 in Brno. Positioned on the border of Žabovřesky and Komín, the location is easily accessible by both car and public transport.
Exterior view of the Opatov Park office building in Prague, Chodov.
Where can you find our training center in Prague?The premises of the ICT Pro training center are located on the 1st floor of the Opatov Park building at Líbalova 1, Prague 11 – Chodov. The location provides a comfortable environment for your education with convenient access.
Fully equipped kitchenette with a coffee machine, microwave, sink, and shelves with cups and glasses.
What facilities and refreshments are available to you during training breaks?Our training centers feature a fully equipped kitchenette for a comfortable break during your courses. The facilities include a coffee machine, microwave, kettle, and a wide selection of drinks and snacks.
Coffee station featuring an automatic coffee machine, yellow and white cups, glasses, and syrups.
What beverage refreshments are available during your course?A beverage station with a coffee machine, teas, syrups, and water is at your disposal throughout the entire training session. You can enjoy a coffee or another drink of your choice anytime during breaks.
Table with sweet pastries, fruit syrups, a water dispenser, and glasses set up for training participants.
What light refreshments are provided for you during the courses?During course breaks, participants can enjoy light sweet snacks, pastries, and fruit syrups to mix their own drinks. Fresh water dispenser and plates are also available for your convenience.
Wicker baskets filled with packaged savory snacks, sweet biscuits, and snack bars.
Should I bring my own snacks to ICT Pro training?There is no need to. A wide selection of savory snacks, sweet biscuits, and snack bars is available for you during breaks. Boost your energy for all-day focus right inside the training center premises.
Outdoor wooden terrace with green surroundings by the glass building of the training center.
Can you spend training breaks in the fresh air?Yes, an outdoor terrace is available at our training center. During breaks between learning sessions, you can relax in the fresh air in a pleasant green environment.
Spacious outdoor wooden terrace with seating and views of the surrounding area.
Where can you relax during course breaks?Our training center features a spacious outdoor terrace with seating options. During breaks between learning sessions, you can step outside to relax and recharge in the fresh air.